Support Services - TAP Specialist - Listing

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Specialist	Contact	Web Site	Counties/Cities/Towns Served	Specialist Office Hours	Details
Debbie Jones	(703) 352-9055 djones@nvrc.org Office Address: Northern VA Resource Center-10467 White Granite Drive, 3rd Floor Oakton, VA 22124	Northern VA Resource Center for Deaf and Hard of Hearing Persons	REGION 4 Alexandria, Arlington, Culpeper, Fairfax, Falls Church, Fauquier, Loudon, Manassas, Manassas Park, Prince William, Rappahannock and all independent cities/towns within these counties.	Office Hours: Monday - Friday: 10A-4P Walk-ins Accepted: M-F 10A-2P Other hours by appointment only	Details
Brittany Howard	(804) 662-9710 brittany.howard@vddhh.virginia.gov	The Virginia Dept. for the Deaf and Hard of Hearing	Statewide	MUST CALL FOR APPOINTMENT Monday - Friday 7:30a-4p	Details
Vacant Position	(804) 662-9710 TAP@vddhh.virginia.gov	The Virginia Dept. for the Deaf and Hard of Hearing	REGION 3 Augusta, Clark, Frederick, Green, Harrisonburg, Highland, Madison, Page, Rockingham, Staunton, Shenandoah, Warren, Waynesboro, Winchester, and all independent cities/towns within these counties.	VDDHH Central Office maintains TAP inventory to restock Regional Offices and directly ship equipment to qualified applicants in vacant regions. Consumers complete an intake assessment, submit required eligibility documentation, and select equipment. Approved equipment is shipped via UPS with adult signature required, tracked through delivery, and monitored during a 30-day trial period. Returns, exchanges, and warranty repairs are managed through virtual troubleshooting, UPS return shipping, and replacement device shipment as needed.	Details
I'yana James	(804) 295-2863 iyana.james@hamiltonrelay.com	The Virginia Dept. for the Deaf and Hard of Hearing	Statewide: Hamilton Captel and Virginia Relay	All - Statewide Office Hours: Call for Appointment	Details
Shernika Holley	(757) 383-9786 sholley@endependence.org	Endependence Center, Inc.	REGION 8 Accomack, Chesapeake, Franklin, Hampton, Isle of Wight, James City, Newport News, Norfolk, Northampton, Portsmouth, Poquoson, Suffolk, Surry, Sussex, Southampton, Virginia Beach, Williamsburg and York.	Office Hours: Tuesday- Friday: 9A-5P	Details
Vacant Position	(804) 662-9502 TAP@vddhh.virginia.gov Office Address: 1602 Rolling Hills Drive Suite 203 Henrico, VA 23229	The Virginia Dept. for the Deaf and Hard of Hearing	REGION 1 Bland, Buchanan, Carroll, Dickenson, Giles, Grayson, Lee, Pulaski, Radford, Russell, Scott, Smyth, Tazewell, Washington, Wise, Wythe and all other independent cities/towns within those outlined counties.	VDDHH Central Office maintains TAP inventory to restock Regional Offices and directly ship equipment to qualified applicants in vacant regions. Consumers complete an intake assessment, submit required eligibility documentation, and select equipment. Approved equipment is shipped via UPS with adult signature required, tracked through delivery, and monitored during a 30-day trial period. Returns, exchanges, and warranty repairs are managed through virtual troubleshooting, UPS return shipping, and replacement device shipment as needed.	Details
Deidre Hall	(540) 266-3053 dhhsc.deidre@gmail.com Office Address: 2030 Colonial Ave., SW Roanoke, VA 24015	Deaf and Hard of Hearing Services Center, Inc.	REGION 2 Alleghany, Amherst, Bath, Bedford, Botetourt, Buena Vista, Craig, Covington, Floyd, Franklin Co., Henry, Lexington, Lynchburg, Martinsville, Montgomery, Nelson, Patrick, Rockbridge, Roanoke, Salem and all independent cities/towns within these counties.	MUST CALL FOR AN APPOINTMENT Office Hours: Mon, Wed 8:30A-2P Fri 8A-Noon	Details
Alissa Conover	(434) 202-5642 dhhsc.alissa@gmail.com Office Address: 2114 Angus Road #237 Charlottesville, VA 22901	Deaf and Hard of Hearing Services Center, Inc.	REGION 6 Albemarle, Appomattox, Buckingham, Campbell, Charlotte, Charlottesville, Cumberland, Danville, Fluvanna, Halifax, Lunenburg, Mecklenburg, Prince Edward, Pittsylvania and all independent cities/towns within these counties.	Must call for Appointment: Mon, Wed, Fri 9A-4P Tue & Thur - Appt available upon request	Details
Vacant Position	(804) 662-9710 Brittany.Howard@vddhh.virginia.gov	The Virginia Dept. for the Deaf and Hard of Hearing	REGION 5 Caroline, Essex, Fredericksburg, Gloucester, King George, King William, King & Queen, Lancaster, Matthews, Middlesex, Northumberland, Orange, Richmond, Stafford, Spotsylvania, Westmoreland and all independent cities/towns within these counties.	VDDHH Central Office maintains TAP inventory to restock Regional Offices and directly ship equipment to qualified applicants in vacant regions. Consumers complete an intake assessment, submit required eligibility documentation, and select equipment. Approved equipment is shipped via UPS with adult signature required, tracked through delivery, and monitored during a 30-day trial period. Returns, exchanges, and warranty repairs are managed through virtual troubleshooting, UPS return shipping, and replacement device shipment as needed.	Details
Vacant Position	(804) 662-9710 Brittany.Howard@vddhh.virginia.gov Office Address: 1602 Rolling Hills Drive Suite 203 Richmond, VA 23229	The Virginia Dept. for the Deaf and Hard of Hearing	REGION 7 Amelia, Brunswick, Charles City, Chesterfield, Colonial Heights, Dinwiddie, Emporia, Goochland, Greensville, Hanover, Henrico, Hopewell, Louisa, New Kent, Nottoway, Petersburg, Prince George, Powhatan, Richmond City and all independent cities/towns within these counties.	VDDHH Central Office maintains TAP inventory to restock Regional Offices and directly ship equipment to qualified applicants in vacant regions. Consumers complete an intake assessment, submit required eligibility documentation, and select equipment. Approved equipment is shipped via UPS with adult signature required, tracked through delivery, and monitored during a 30-day trial period. Returns, exchanges, and warranty repairs are managed through virtual troubleshooting, UPS return shipping, and replacement device shipment as needed.	Details