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Virginia Relay Partner

Virginia Relay PartnerIn Virginia, there are thousands of people who are deaf, hard of hearing, or who have difficulty speaking who count on Virginia Relay to connect with standard telephone users. Each day, hundreds of business calls are made through Virginia Relay. However, businesses that are unfamiliar with Virginia Relay may accidentally hang up on Relay callers, mistaking the call for a telemarketer.

Virginia Relay Partner is a free program designed to eliminate hang-ups that many Relay users experience by educating businesses on how to identify, receive and place Relay calls. The program is open to all Virginia-based businesses. Only a business telephone is required to participate!

How to Enroll

Joining is free, easy, and secure. Simply complete the online enrollment form. Or call us at 1-800-552-7917 (voice/TTY) for assistance.

Find a Relay Partner Business

Next time you do business, choose a Virginia Relay Partner! You can be sure Virginia Relay Partners are trained in placing and taking your Relay calls. Our online directory makes it easy to find the businesses you need.

The Business Advantages

Virginia Relay Partner gives businesses the opportunity to:

  • Connect with thousands of Relay users, including Virginia’s booming senior population
  • Increase sales
  • Grow customer loyalty among Relay users
  • Generate referrals from satisfied Relay users
  • Enjoy free marketing support from Virginia Relay

What's Included

Businesses that join Virginia Relay Partner receive:

  • Free on-site training with a Virginia Relay outreach coordinator on how to place and receive Relay calls, as well as additional staff support materials
  • Free promotional materials, including a Virginia Relay Partner print and digital badge, and templated blog and social media posts*
  • Free business listing in the Virginia Relay Partner online directory*
  • Free ongoing promotion of your business (and all Relay Partner businesses) by Virginia Relay to its users*

    *These items are provided upon completion of Relay Partner training.
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