Remote Conference Captioning (RCC) allows people who have difficulty hearing what’s said during conference calls to have a clearer understanding of the conversation and participate in the call more effectively.
Using Communication Access Realtime Translation (CART) service to convert speech to text as it is spoken, RCC delivers word-for-word captions over the Internet to the RCC user, while others listen on the telephone. To use RCC, you need access to a conference bridge and to an Internet-connected computer, tablet or smartphone. There is no software to download; just a link to follow to view captions! Download the flyer to learn more about how it works.
To request RCC services, complete the RCC Scheduling Request Form or call Virginia RCC Customer Care at 877-339-2665 (Voice). Virginia Relay users are guaranteed access to RCC Services if scheduled at least 24 hours in advance. RCC Services may also be available for emergency situations with a two-hour notice.